To troubleshoot and maintain the system hardware and software
 Key Duties & Responsibilities
Documenting all procedures related to systems support responsibilities;
Facilitating the development of end-user support procedures;
Providing ad-hoc and formal application training and support;
Creating documentation on the current configuration of user host machines;
Providing support for other Systems as required by Management;
Performing routine audits of systems and software;
Applying operating system updates, patches, and configuration changes;
Installing and configuring new hardware and software;
Perform any other related duties as assigned by the Supervisor
 Required Qualifications
An Honours Bachelor’s Degree in Information Technology or Information Science/System or Library or Information Science/ Bachelor of Science in Statistics, Mathematics/Physics/Electrical/Electronics or Bachelor of Science in Computer Science or Software Engineering or Information Systems and Technology and any other ICT related programs from recognized University/Institution;
A professional certificate in the relevant discipline.
 Skills/Competences
Information Communication Technology Planning and coordinating;
Innovativeness;
Teamwork and Networking;
Concern for quality standards;
Accountability;
Knowledge management;
Communicating effectively;
Flexibility.