The Human Resources Assistant will assist with the administration function of the human resources and duties. He / she will perform a variety of duties in the following functional areas:

Tracking of Leave Records

• Enter all leave records into the Time and Attendance software.
• Check leave forms to ensure they have been completed correctly and signed.
• Follow up with staff to ensure leave records are submitted accurately.
• Assist in updating the leave plan for administrative staff.

Recruitment Records

• Receive and organise all applications (hard and soft copies), ensuring they are categorised and filed properly.
• Assist the HR Officer in coordinating interviews, including sending invitations, arranging interview rooms, and preparing materials in liaison with the HR Officer and relevant Unit Heads.
• Ensure recruitment records are complete, well-labelled, and properly maintained.

Updating of Personnel Files

• Compile and maintain all personnel records (hard and soft copies), ensuring all files include the required documents.
• Organise personnel files in alphabetical order and ensure proper labelling.
• Assist in archiving closed personnel files and ensuring all necessary documents are included.

HRIS – PeopleSoft

• Update employee data and leave records in the Time and Attendance / HRIS system as directed by the HR Officer.

General HR Support

• Assist with day-to-day HR operations and administrative tasks as assigned by the HR Officer.
• Respond to employee requests for HR-related information, escalating complex issues to the HR Officer.
• Assist in maintaining staff housing files and tracking utility bill submissions/payments.
• Provide other administrative support as required to ensure smooth HR operations.

And any other duties assigned from time to time.

The requirements

• Bachelor’s degree in human resources, Business Administration, or a related field
• 3-5 years of experience in an HR support role or similar position
• Strong understanding of HR principles and practices
• Proficient in Microsoft Office Suite and HRIS systems
• Excellent verbal and written communication skills
• Ability to handle sensitive and confidential information with integrity
• Experience with recruitment and onboarding processes
• Familiarity with employment law and regulations
• Certification in HR (e.g., PHR, SHRM-CP) is a plus
• Proficient in using HRIS software and applicant tracking systems
• Experience with employee engagement platforms and tools
• Basic knowledge of data analysis and reporting tools
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Adaptable and open to feedback in a fast-paced environment
• Empathetic and approachable demeanor, fostering trust among colleagues

Sector

Social Development

About the Agency

The Aga Khan Education Services (AKES) is one of the largest private, not-for-profit, non-denominational educational networks in the Global South. AKES currently operates over 190 pre-primary, primary, secondary and higher secondary schools and more than 100 non-formal education programmes in diverse geographic locations in Afghanistan, Bangladesh, India, Kenya, Kyrgyzstan, Pakistan, Tajikistan, Tanzania, Uganda and the United Arab Emirates. Most schools offer their respective country’s national curricula, with some schools in East Africa and Bangladesh also offering the International Baccalaureate (IB) and the International General Certificate of Secondary Education (IGCSE). AKES employs over 6,500 teachers and staff and educates over 104,700 students. More information…