The Manager, Mass Market Partnerships, focuses on developing and managing partnerships that integrate transaction-based social security onboarding and automated contributions.

Duties and Responsibilities include:

Strategic Partnership Development:

• • Identify potential mass market entities and develop tailored business cases that align with NSSF’s strategic objectives.
  • Manage the full lifecycle of partnership development from initial contact to final agreement, ensuring each step adds value and aligns with NSSF’s goals.

Team Leadership and Oversight:

• Oversee the daily operations of team members dedicated to partnership development and integration.
• Provide mentorship, set performance goals, and evaluate team performance to ensure high productivity and effectiveness.

Integration and Implementation:

Ensure that all partnership integrations comply with legal standards and NSSF policies, coordinating with the legal team as necessary.

Performance Monitoring and Enhancement:

• Monitor and assess the effectiveness of partnerships through key performance indicators and regular reporting.
• Adjust strategies as needed to enhance partnership outcomes and meet NSSF’s growth targets.

Stakeholder Management and Engagement:

• Build and maintain strong relationships with both new and existing partners.
• Act as a liaison between mass market entities and NSSF, ensuring clear communication and mutual understanding of each partnership’s scope and objectives.
• Represent the department at external meetings and conferences.
• Conduct presentations and training sessions for staff and external stakeholders on partnership management and business development practices.

Education Requirements:

• Bachelor’s degree in Business Administration, Marketing, Economics, or a related field.
• Master’s degree in Finance, Economics, Business Administration, or a related discipline is an added advantage
• Professional qualifications in project management, financial analysis, or business development (e.g., ACCA, CFA, FMVA) are preferred.

Work Experience:

• Over 7 years’ experience in business development and partnership management, engaging mass market entities, financial institutions, and government bodies to drive membership growth and compliance.
• At least three (3) years of Managerial Experience
• Proven track record in transaction-based onboarding and digital payment adoption, integrating partners into social security contribution systems.
• Skilled in leading and mentoring teams, setting performance targets, and delivering above-target results through strategic engagement and operational oversight.
• Experienced in stakeholder management, policy advocacy, and performance monitoring using data-driven insights to optimise partnership outcomes.

Key Competences:

• Strategic Planning: Ability to develop and implement strategic plans for mass market partnership development.
• Stakeholder Engagement: Strong skills in engaging and managing relationships with external stakeholders and partners.
• Financial Acumen: Proficiency in financial management, budgeting, and reporting for partnership projects.
• Project Management: Ability to manage multiple projects simultaneously, ensuring timely and accurate execution.
• Negotiation Skills: Proven ability to negotiate and manage high-level partnerships.
• Collaboration Skills: Excellent interpersonal and communication skills to work effectively with diverse teams.
• Critical Thinking: Ability to analyse complex business cases and partnership strategies to develop strategic solutions.
• Problem-Solving: Effective in identifying issues and implementing appropriate corrective actions.
• Verbal Communication: Excellent verbal communication skills for presentations and stakeholder engagement.
• Written Communication: Strong written communication skills for proposals, reports, and documentation.