Senior Products and Innovations Officer at Microfinance Support Centre Ltd, Uganda, Kampala

Machine Operation

fulltime
Microfinance Support Centre Ltd

Posted:

February 6, 2026

Deadline:

February 18, 2026: 5:00 pm

Job Description

Key Result Areas:
1. Product Development Management
2. Innovations Strategy and Institutional Transformation
3. Market Research, Product Intelligence and Impact Analysis
4. Capacity Building and Institutional Learning
• Key Accountabilities /Key Tasks:
• Designing, developing, and implementing the Institution and clients’ products and services
• Review and enhance existing products to ensure continued relevance and performance
• Develop and implement the institutional innovations strategy
• Conduct feasibility studies and customer research to inform product design
• Generate market intelligence reports for decision making
• Evaluate product and innovations impact on target sectors and communities
• Prepare periodic reports on product performance
• Organize trainings and mentorship on innovation, product design and customer centric approaches
• Facilitate knowledge and peer learning across functions/ departments.
• Regularly conduct product appraisals on existing and new products to review the performance of each
product and share periodic product performance reports.
• Any other duties assigned by the supervisor in line with the role. Ensure continuous Research and
Development to improve processes and products through gathering of data and competitor information

Qualifications and experience:
• Honours degree in any of the following fields; Business Administration, Economics, Commerce,
Development Finance, Computer Science, Business Computing, business Statistics or any other related
discipline from a recognized University / Institution.
• Eight (08) years of progressive working experience in business development services, Credit
Management or related fields with at least 4 years of related work experience 2 of which are in the area
of research and product development at the middle management level.
• Proven experience in promoting Government program and working with communities
• Membership in a financial services sector professional association will be an added advantage.
• Possession of relevant computer skills is a must.
Competencies/Person Specifications:
• Demonstrated experience in driving product development and innovation agendas in Development
Finance Institutions
• Strong interpersonal skills with a focus on Business engagement and Industry networking,
• Strong skills in business process analysis and redesign
• Ability to inspire, motivate and influence at all levels of partnerships.
• Ability to demonstrate assertive behavior, a creative, innovative& self-motivated person.
• Ability to demonstrate business acumen with the flexibility and creativity to achieve results, a person of
Innovation and flexibility in marketing and PR
• Ability to generate new ideas, and solutions and develop creative approaches. Ability to lead teams
• Ability to supervise teams

Job Overview

Employer

Category

Location

Expiration Date

February 18, 2026

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Microfinance Support Centre Ltd

Oranisation/Company Overview