Job Description:

To achieve business growth for Corporate & Institutional banking business by prospecting and recruiting new to bank Corporate & Institutional banking customers and providing quality relationship management to ensure customer satisfaction hence achieving customer retention and generation of additional business through cross-sell opportunities.

Key Responsibilities:

• Responsible for the growth of the Corporate & Institutional banking business portfolio to ensure set targets for portfolio growth, income and quality are achieved.
• Prospect and recruit new Corporate & Institutional banking customers, understanding their needs and requirements and recommending appropriate products/services.
• Achieve the set monthly and annual Corporate & Institutional banking targets for all the products.
• Develop more Corporate & Institutional banking from the existing clientele, i.e., increase share of wallet by cross selling all banking products to all the existing and potential branch customers.
• Monitor market conditions and trends and constantly give feedback to management for decision making.
• Assist in identifying Corporate & Institutional banking customer needs not met by existing products and services and the implementation of new products and services.
• Grow existing corporate & institutional banking customer relationships and establish new ones for the branch.
• Relationship management of Corporate & Institutional banking customers through regular customer visits to monitor business progress.
• Manage and monitor the corporate & institutional banking asset portfolio to ensure that non-performing loans (NPLs) are kept within the set targets.
• Work with the Branch Managers at the branches to plan and coordinate Corporate Banking business and other sales activities/initiatives.
• Cross-sell all DTB products and services
• Ensure that all documentation and transactions are in line with local and regulatory anti-money laundering and KYC requirements, to comply with KYC.
• Risk Management of existing and new portfolio/ customers to ensure a non-impaired asset and KYC compliant liability book.
• Customer account maintenance including management of inactive and overdrawn ·         accounts. Proactively manage own learning and development by attaining required learning hours
• Build and maintain teamwork
• Participate in resource planning, setting performance objectives and providing regular feedback.

Ideal Job Specifications

Academic:

• Bachelor’s degree in business related field.
• Master’s Degree will be an added advantage

Professional:

• Professional Qualification will be an added advantage.

Desired work experience:

• 3-5 years in Corporate/ Commercial banking, customer service and relationship management.
• Knowledge and understanding of the processes and procedures of lending.

Ideal Job competencies

Technical Competencies:

• Knowledge of Banking and Business Operations: Well round knowledge of ALL the Bank’s operations and processes and excellent knowledge of Bank policies and procedures
• Product Knowledge: In depth knowledge of lending and deposit products and service delivery benchmarks and standards.
• Credit Skills: Thorough knowledge and understanding of the credit processes and lending criteria
• Risk Management: Risk and compliance management principles.
• Technology Skills: Computer Literacy.

Behavioural Competencies:

• Communication and Interpersonal Skills: Ability to build rapport easily with customers, have well developed oral and report-writing skills, and have the ability to work with teams. Networking across key business units.
• Personal Ethics: Must be honest, fair, just but firm with self, and of high integrity.
• Results and Achievement Oriented: Strives to achieve results, enjoys measuring others, being measured, and being judged on performance standards and those of others he leads.
• Self-Driven & Motivated: Must be able to work without close supervision.
• Negotiation Skills: Must be a good negotiator, particularly in changing behaviour and work practices but always Win/Win.